Terms & Conditions

1. General

Welcome to SUSMITHA. By accessing and purchasing from our store, you agree to comply with these Terms & Conditions.

2. Products

• We strive to display product colors and images as accurately as possible.
• Slight variations in color may occur due to screen settings and lighting.
• Product availability is subject to stock availability.

3. Pricing

• All prices are listed in Indian Rupees (INR).
• Prices may change without prior notice.
• Applicable taxes will be added at checkout where required.

4. Orders

• Once an order is placed, you will receive an order confirmation.
• We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping

• Orders are processed within 1–3 business days.
• Delivery times may vary depending on location and courier service.
• Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

• Returns or exchanges are accepted within 7 days of delivery.
• Items must be unused, unwashed, and in original condition with tags attached.
• Customized or altered products cannot be returned.
• Return shipping costs may be borne by the customer unless the item received is damaged or incorrect.

7. Refunds

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.

8. Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item.

9. Privacy

• Customer information is collected solely for order processing and customer support.
• We do not sell or share personal information with third parties except as required for order fulfillment.

10. Contact Us

For any questions regarding these Terms & Conditions, contact us:

SUSMITHA
Email: your-email@example.com
Phone: +91 XXXXXXXXXX

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